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How link situs Protects Your Account and Payment Information

When you open an account with us, your personal details and payment activity stay encrypted and private.

Encrypted account storageVerified payment trailsYour withdrawal rights
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link situs How link situs Protects Your Account and Payment Information
REACH OUR TEAM

How to Contact Us About Your Privacy

You have the right to ask what data we hold about you, request changes to your account details, or ask us to delete your information where local law permits. Our support team in Surabaya responds to privacy requests within three business days via email or live chat.

Team online

Live Chat Support

Open a chat from your account dashboard or lobby page. Our team replies during operating hours Monday to Sunday, 08:00–23:00 Indonesia time.

Email Your Request

Send a privacy question to our data team. Include your account number and the specific information you want to access, update or remove.

Account Settings

Update your email, phone number or contact details directly in your account settings. Changes take effect immediately and are logged for your records.

DATA HANDLING STANDARDS

How We Keep Your Information Secure

Your account is protected by encryption every time you log in or make a deposit. We verify all DANA, OVO, GoPay and QRIS transactions before they settle, and we store your payment…

Payment Verification

Every deposit and withdrawal is checked against your account identity and payment method to prevent fraud and money-laundering risks.

Encrypted Storage

Your personal data, login credentials and payment details are encrypted using industry-standard protocols and stored on secure servers.

Session Security

Your session times out after 30 minutes of inactivity. You can log out at any time from the account menu or settings page.

Cookie Use

We use cookies to keep you logged in, remember your preferences and detect account abuse. You can manage cookie settings in your browser.

Data Retention

We keep your account data for as long as you're active, plus up to three years after your last login, depending on local law requirements.

Privacy Changes

If we update this policy, we'll email you 14 days in advance. Continuing to use your account means you accept the new terms.

Privacy Policy Questions

Read answers to the most common questions about how your data is handled, your rights, and how to manage your privacy settings on link situs.

When you close your account, we keep your payment and withdrawal history for tax and compliance purposes, typically for three years where local law permits. Your personal details are removed from active use but archived securely. You can request permanent deletion—contact our support team and we'll process it within 30 days.

Yes. Log into your account, go to the History or Transactions section, and you'll see all deposits via DANA, OVO, GoPay and QRIS, plus every withdrawal request and payout date. You can filter by date range or payment method. Download a copy for your records anytime.

We use cookies to keep you logged in across sessions, store your language and theme preferences, and detect suspicious account activity. We do not use cookies to track you outside our site. You can disable non-essential cookies in your browser settings without losing core account access.

Only our support team and fraud-detection system can access your account data. Our staff signs confidentiality agreements. We never share your personal details with game providers, payment processors or third parties without your consent, where local law permits.

Change your password immediately via the Settings page. Then contact our live chat or email team with the date and time of the suspicious activity. We'll review your account history, flag unusual transactions, and help you secure your account within two hours.

Go to your account settings and update your email, phone number or profile details directly—changes take effect immediately. To add a new DANA, OVO, GoPay or QRIS account, use the Wallet section and we'll verify it before your next deposit.

No. We do not sell or share your personal data with marketing firms or external advertisers. We use your information only to operate your account, process payments, comply with local law and improve our customer support and fraud detection.

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